Privacy Policy

At Nepali Connect App, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our app, website, and related services (“Services”). By using Nepali Connect, you agree to this Privacy Policy and provide consent to the collection and use of your data as described below.

1. Information We Collect

We collect information to provide matchmaking and related services effectively.

(a) Information You Provide

• Name, gender, date of birth, contact details
• Location, religion, community, education, occupation, and marital status
• Photos, interests, and personal preferences
• Identity proof documents (optional, for verification)
• Payment details (for premium services)
• Messages, testimonials, or success stories you voluntarily submit
• Information shared with support team or during surveys/promotions

(b) Information Automatically Collected

• IP address, device ID, browser type, app version, and operating system
• Pages viewed, clicks, searches, and activity logs
• Cookies or similar tracking technologies

(c) Information from Third Parties

• Social login platforms (Google, Apple, etc.)
• Partners, advertisers, or analytics tools

2. How We Use Your Information

• Create and manage your profile
• Display your profile to suitable matches
• Facilitate communication between users
• Provide customer support and resolve issues
• Process payments and subscriptions
• Improve app performance and recommendations
• Comply with legal obligations

We may also use anonymized data for analytics and service improvements.

3. Sharing of Information

We share your information only as necessary to operate our platform:

• With other registered members (for matchmaking visibility)
• With trusted service providers (hosting, payments, analytics)
• With authorities if required by law

We do not sell, rent, or trade your personal data to any third party.

4. Your Rights and Choices

• Access and update your profile information
• Delete photos or personal details anytime
• Withdraw consent or delete your account by contacting us
• Manage communication preferences and notifications within the app

5. Data Security

We use secure servers, encryption, and limited access controls to protect your data from unauthorized access, alteration, or disclosure. However, no online platform is completely risk-free. We advise you to share personal information with caution.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. If you delete your account, we remove or anonymize your information unless required by law to retain it longer.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login and preferences
• Understand usage patterns
• Enhance user experience

You can manage or disable cookies through your browser or device settings.

8. International Data Transfers

Your data may be processed or stored outside your country of residence by our service providers. We ensure such transfers comply with applicable data protection laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and within the app. If significant changes occur, we’ll notify you via email or app notification.

10. Eligibility and Children’s Privacy

Nepali Connect is intended only for users who are 18 years of age or older and legally eligible to marry under applicable laws. We do not knowingly collect or store personal information from anyone under 18. If we discover such information, we will delete it immediately. If you believe someone under 18 has registered, please contact us at nepaaliconnect@gmail.com.

11. Contact Us